What Candidates Don’t Tell You (But Tell Their Recruiter)
By: Jessica Lewis
Picture this scenario. A candidate sits across from a hiring manager and flawlessly answers, “Why are you looking to leave your current role?” with a polished response about seeking new challenges. A week ago, that same candidate told a much different story to the recruiter who scheduled the interview.
Is the candidate being deceptive? Not quite. It’s more complicated than that.
I’m a recruiter. I spend my days having confidential, closed-door conversations. The goal of this article is not to expose candidate secrets. Instead, I wanted to provide insights about the hiring process to explain why this behind-the-curtain dynamic is actually an employer’s biggest asset during a search.
In 2026, artificial intelligence automates a massive portion of the recruitment pipeline, but the human-to-human conversations we have at PRSG® remain the ultimate vetting tool.
These candid relationships mitigate risk, prevent bad hires, and secure top talent across accounting, finance, and human resources.
The Truth About Why Candidates Really Leave
A Finance Manager might tell a potential employer they want better long-term growth, but they might share other details about their current role with us. For example, they might explain that their current company rolled back a promised hybrid work policy, their boss expects Saturday morning email replies, and burnout is setting in quickly.
We know why candidates leave a job because they feel safe telling us. We act as a sounding board. This helps us make sure we don’t waste time by trying to place them in a new organization that has the exact same traits that they want to escape in their current role.
Translating Frustration into Alignment
When we hear the raw truth about what drives a professional away from their current desk, we never just pass along gossip to our clients. We use that information to make sure the candidate’s needs and the client’s workspace culture match up.
The Elephant in the Room: Money and Counteroffers
With pay transparency laws maturing across the United States, candidates operate with a sharp awareness of their market value. We’ve adjusted the conversations we have in initial interviews accordingly.
What they will not tell a hiring manager: “I am currently underpaid by 20 percent and I am using this interview process to gauge my worth. I might not even accept an offer.”
What they tell PRSG®: We have blunt, uncomfortable conversations about compensation on day one. If a candidate’s bottom line misses your budget, we filter them out before they consume your hiring team’s time.
Counteroffer Risk Assessment
Behind the scenes, a potential candidate might confess to us that they love their current team, but just want a raise. This means they remain vulnerable to a counteroffer.
At PRSG®, I make sure to test a candidate’s resolve before the client falls in love with them.
These aren’t questions that an internal hiring manager could (or should) ask a candidate and expect an honest answer to. For example: “If your boss offers you $15,000 more tomorrow, are you staying?”
We vet for intent, saving clients from broken hearts and delayed hiring timelines.
The Interview Post-Mortem: What They Thought of Your Process
A candidate will never tell a Director of HR that their interview felt chaotic, or that the hiring manager came across as a micromanager. But they will call us immediately after the video meeting ends to debrief.
We sanitize and deliver these candidate experience insights constructively. If multiple candidates report that your interview process feels disjointed, we advise you on how to tighten the structure so you do not lose top-tier talent.
The Need for Speed in 2026
One of the top reasons candidates decline offers right now revolves around timing, not just money.
“Company A is my top choice, but Company B gave me an offer in 48 hours. I cannot risk losing B while waiting on A.” I’ve heard countless variations of this from candidates over the years.
We manage the timeline, keeping the candidate warm and engaged while gently nudging our clients to move decisively at critical touchpoints.
The Vetting Filter: Why We Don’t Tell You Everything
Sometimes, clients feel they need a transcript of every conversation we have with a candidate.
Here is why you actually do not want that level of detail: Job searching brings immense stress, and candidates are human.
Protecting the Process (and the Partnership)
We are career advisors. If a Senior Cost Accountant calls us venting about pre-interview jitters, imposter syndrome, or a momentary doubt, it’s an opportunity for us to have a meaningful conversation about their goals and next steps. We know how to tell the difference between job search anxiety and genuine dealbreakers.
We are a buffer. And that’s important, because it helps protect the employer’s perception of the applicant and means we only present confident, fully vetted professionals who are genuinely ready to say “yes” to an opportunity.
Turning Transparency into Talent
At the end of the day, understanding what candidates want from employers requires immense trust. That trust serves as the currency of recruitment.
We put people first. We build psychological safety with candidates behind the scenes, and this is a critical part of delivering exceptional, lasting results to our clients on the front lines.
Ready to partner with a recruitment team that uses deep industry expertise and honest insights to find your next great hire? Start the conversation with PRSG® today or reach out to me directly.
About the Author
Jessica Lewis, a Certified Internal Auditor (CIA), is the Senior Recruitment & Client Services Manager at PRSG®, where she draws on more than 20 years of auditing and accounting experience to connect top talent with leading employers. She began her career at Ernst & Young and later served as Internal Audit Manager at Del Monte Foods and MSA Safety, which gives her firsthand insight into the roles she recruits for. Jessica holds a BSBA in Accounting from Duquesne University.
About the author
Jessica Lewis
Senior Recruitment & Client Services Manager
Jessica Lewis, CIA, has over 20 years of auditing and accounting experience. She began her career at Ernst & Young and later served as Internal Audit Manager at Del Monte Foods (which transitioned into Big Heart Pet Brands before being acquired by The J.M. Smucker Company) and MSA Safety. Since joining PRSG®, Jessica has leveraged her industry expertise to connect top talent with leading employers. Her commitment to excellence and personalized approach make her a valued partner to clients and candidates. She holds a BSBA in Accounting from Duquesne University. Outside of work, Jessica enjoys time with her daughter and family, baking sweet treats, indulging in ice cream, and staying active outdoors.